Last updated: July 11, 2026
Agreement to These Terms
These Terms of Service govern your use of https://mydoggg.com and purchases made from Mydoggg. By accessing the website, creating an account, or placing an order, you agree to these Terms and to the policies incorporated by reference.
If you do not agree, do not use the website or place an order.
Eligibility
You must be at least 18 years old, or the age of legal majority where you live, to place an order. If you use the website on behalf of an organization, you represent that you have authority to bind that organization.
Accounts
You are responsible for providing accurate account information, protecting your login credentials, and notifying us of suspected unauthorized activity. We may suspend or close accounts used for fraud, abuse, unlawful activity, or material violations of these Terms.
Products and Product Information
We make reasonable efforts to display product descriptions, colors, sizes, materials, availability, and images accurately. Screen settings, manufacturing variations, and photography may cause minor differences.
Measurements and size guides are general guidance. Customers are responsible for measuring their dog and selecting an appropriate size. If you are unsure, contact us before ordering.
We may modify or discontinue products, features, prices, or availability without prior notice. We may limit quantities when reasonably necessary.
Product Use and Animal Safety
Mydoggg products are pet accessories intended for their stated use. They are not chew toys, life-saving devices, or a substitute for responsible handling, training, veterinary advice, or supervision.
Before each use, inspect the product for wear, loose stitching, damaged buckles, deformation, or other signs of damage. Stop using a damaged product immediately. Ensure that the product is correctly fitted and appropriate for your dog's size, strength, behavior, and activity. Never leave a dog unattended while wearing or using a product that could become caught, chewed, or damaged.
Orders
Submitting an order is an offer to purchase. We may accept, reject, or cancel an order for reasons including product unavailability, pricing or description errors, suspected fraud, payment failure, address restrictions, or legal and shipping limitations.
An order is accepted when we send an order confirmation or begin fulfillment. If we cancel a paid order, we will refund the amount charged for the cancelled item or order.
Pricing, Taxes, and Promotions
Prices are shown in U.S. dollars unless stated otherwise. Applicable taxes and shipping charges are displayed during checkout.
Promotional offers may have separate terms, expiration dates, product restrictions, and eligibility requirements. Unless expressly stated, promotions cannot be combined, exchanged for cash, or applied to previous purchases.
We may correct pricing, tax, shipping, or promotional errors before an order is fulfilled. If a correction materially changes the amount due, we will contact you or cancel and refund the affected order.
Payment
You represent that you are authorized to use the payment method submitted. By placing an order, you authorize Mydoggg and its payment processors to charge the amount displayed at checkout.
Payments are processed by third-party payment providers and may be subject to their terms and privacy policies. We may use fraud-prevention checks and may request additional verification before fulfilling an order.
Shipping, Delivery, and Cancellations
Shipping destinations, estimates, charges, tracking, address requirements, and delivery issues are governed by our Shipping Policy:
https://mydoggg.com/shipping-policy/
Contact us immediately to request a cancellation. We will cancel and refund the order if it has not entered fulfillment. Cancellation is not guaranteed after fulfillment begins or after dispatch.
Returns, Refunds, and Product Issues
Return eligibility, fit support, damaged or incorrect items, claim evidence, and refund timing are governed by our Returns & Refunds Policy:
https://mydoggg.com/returns-refunds/
Privacy
Our collection and use of personal information is described in our Privacy Policy:
https://mydoggg.com/privacy-policy/
Reviews and User Content
If you submit a review, photo, question, comment, or other content, you confirm that it is accurate, lawful, based on your genuine experience where applicable, and does not violate another person's rights.
You grant Mydoggg a non-exclusive, worldwide, royalty-free license to host, reproduce, display, format, and use the submitted content in connection with the website, customer support, and promotion of Mydoggg products. We may remove content that is unlawful, misleading, abusive, irrelevant, or otherwise violates these Terms.
Do not submit sensitive personal information in a public review or question.
Intellectual Property
The website and its branding, text, graphics, photographs, videos, layout, software, and other content are owned by or licensed to Mydoggg and are protected by applicable intellectual-property laws.
You may use the website only for personal, non-commercial shopping and informational purposes. You may not copy, scrape, reproduce, distribute, sell, modify, or exploit website content without written permission, except as allowed by law.
Prohibited Use
You may not use the website to:
- Violate a law or another person's rights
- Submit false, fraudulent, or misleading information
- Interfere with website security, operation, or access controls
- Introduce malware or harmful code
- Attempt unauthorized access to accounts, systems, or data
- Scrape or harvest personal information
- Abuse discounts, refunds, reviews, chargebacks, or customer-support processes
- Resell products in a way that falsely suggests authorization by Mydoggg
Third-Party Services and Links
The website may use or link to third-party services, including payment, analytics, shipping, social-media, and other providers. We do not control and are not responsible for third-party websites, services, availability, or policies.
Disclaimer
To the fullest extent permitted by law, the website and products are provided "as is" and "as available," except for express commitments stated in these Terms or our published policies. We do not guarantee that the website will always be available, uninterrupted, error-free, or suitable for every device or purpose.
Nothing in these Terms excludes warranties, rights, or remedies that cannot be excluded under applicable law.
Limitation of Liability
To the fullest extent permitted by law, Mydoggg will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or business opportunities arising from the website or a product.
To the fullest extent permitted by law, Mydoggg's total liability for a claim related to a product or order will not exceed the amount paid for the product or order giving rise to the claim.
These limitations do not apply where liability cannot legally be limited, including liability for fraud, willful misconduct, or other mandatory consumer protections.
Indemnification
To the extent permitted by law, you agree to be responsible for losses, claims, or expenses arising from your unlawful misuse of the website, violation of these Terms, or infringement of another person's rights.
Changes to the Website or Terms
We may update the website and these Terms from time to time. Updated Terms will be posted on this page with a revised "Last updated" date. Changes apply prospectively unless applicable law requires otherwise.
Severability and No Waiver
If a provision of these Terms is found unenforceable, the remaining provisions will continue in effect to the extent permitted by law. A delay in enforcing a provision is not a waiver of the right to enforce it later.
Applicable Law
These Terms are governed by applicable law. Nothing in these Terms limits mandatory consumer rights that apply in the place where you live.
Contact
Email: [email protected]
Website: https://mydoggg.com/contact/